Frequently Asked Questions
Find answers to common questions about our apparel and services.
How do your clothes fit?
Our clothing generally features a true-to-size athletic fit. We recommend checking the specific size guide on each product page for detailed measurements.
How should I care for my Normal Brand garments?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and times vary by location.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. Please contact customer service within 30 minutes of placement to request any changes.
What materials do you use?
We focus on premium, durable materials including our signature Puremeso fabric, high-quality cotton blends, and rugged waxed canvases.
Do you have physical store locations?
Yes, we have several brick-and-mortar stores. You can find the nearest location using our Store Locator tool on the website.